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THE FOUNDATION OF
PHYLLIS WAITE'S PROFESSIONAL JOURNEY . . . is the personal and supportive client relationships she develops. Phyllis designed
her service to provide clients with a resource (a “partner”) who understands their everyday life. It is common
knowledge in the business world that Dentists have unique challenges. Phyllis has dedicated her career to understanding those
challenges. – Phyllis knows when you make an investment to redesign your business; you want answers that apply to your
specific issues. Her work with over 800 dental teams throughout the West Coast provide valuable experience and insight into
your challenges. Her concepts, creativity and dedication have gained her the trust and respect of leading management authorities,
accountants and attorneys who work exclusively with dentists.
PURPOSE & INTENTION . . . Every
worthy journey is guided by purpose and intention. We move toward what we intend to accomplish. - Very simply . . . Phyllis
understands who you are and what you do! Her work over the past 23 years continues to confirm many practice owners feel
isolated in and with their issues. They may feel family and friends really don't understand their challenges. In addition,
if there is risk of criticism, they may choose to hold issues inside instead of dealing with them. – When a dentist
is isolated to discussing issues with family, they often encounter bios or insecurities. When a dentist discusses practice
issues with staff, mistrust which will swiftly deplete your leadership edge is predictable. (Staff learn . . . Doctor is asking
me about "Joan" so he will also ask "Joan" about me!)
WHAT IS THIS BUSINESS CALLED “THE DENTAL PRACTICE?”
A dental practice present a unique, challenging environment . . . A dental practice is a small, personalized, relationship
based, “expensive” service business. The culture you have the opportunity to provide for yourself as an independent
business person and dedicated team members, when done well, is tremendously rewarding – Often a dentist is faced with
making tough decisions that may be easily determined and implemented in “typical business arena.” - Resolving
issues and challenges a practice owner and employer incur do not come natural to 85% of dentists “personality styles.”
HOW SPECIAL ARE YOU? – VERY!! . . . Research
continues to support personalities attracted to being a dentist are perfectionist, analytical, deliberate in their decision
making, detail oriented and come with very high expectations of self. These qualities are generally emitted to their team
and family members. When a dentist work is criticized (not perfect) or when they are challenged by staff that may not be “exceeding
the employer’s expectations” the dentist personality is drawn to becoming passive. NEGATIVE STRESS is always exacerbated
by becoming what appears to others as indecisive.
WHO
WILL YOU WORK WITH?? PHYLLIS!! JUST PHYLLIS!!
Phyllis's hands
on approach provide personal, practical support necessary to plan and see desired change through to completion. Phyllis's
"associates" are a 30 year experienced and personally trained RDA professional, and a team of part time specialists
who take care of "life chores" so Phyllis can devote as much time as necessary to supporting you and
maintaining balance in her life. – When Phyllis is with you . . .She is with you . . . No cell phones or outside contact will distract
your in office consultation or telephone support conferences. - Phyllis weighs the goals and objectives of potential new clients very carefully. Due to the
personal nature of her service; combined with her mission, purpose and passion for “creating profitable and successful
dental practices, accepting new clients is weighed carefully. As the nature of any business is ever changing, if you are serious
about achieving the BAR AS YOU SEE IT in your practice, Phyllis invites your call to discuss the possibilities. - Please be
committed to moving toward your vision, or willing to begin creating one!
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