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THE FOUNDATION OF PHYLLIS WAITE'S PROFESSIONAL JOURNEY . . . is the personal and supportive client
relationships she develops. Phyllis designed her service to provide clients with a resource (a “partner”) who
understands their everyday life. It is common knowledge in the business world that Dentists have unique challenges. Phyllis
has dedicated her career to understanding those challenges. – Phyllis knows when you make an investment to redesign
your business; you want answers that apply to your specific issues. Her work with over 800 dental teams throughout the West
Coast provide valuable experience and insight into your challenges. Her concepts, creativity and dedication have gained her
the trust and respect of leading management authorities, accountants and attorneys who work exclusively with dentists.
PURPOSE
& INTENTION . . . Every worthy journey is guided by purpose and intention. We move toward what we intend to accomplish.
- Very simply . . . Phyllis understands who you are and what you do! Her work over the past 23 years continues to confirm
many practice owners feel isolated in and with their issues. They may feel family and friends really don't understand
their challenges. In addition, if there is risk of criticism, they may choose to hold issues inside instead of dealing with
them. – When a dentist is isolated to discussing issues with family, they often encounter bias or insecurities. When
a dentist discusses practice issues with staff, mistrust which will swiftly deplete your leadership edge is predictable. (Staff
learn . . . Doctor is asking me about "Joan" so he will also ask "Joan" about me!)
WHAT IS THIS BUSINESS CALLED “THE DENTAL PRACTICE?”
A dental practice presents a unique, challenging environment . . . A dental practice
is a small, personalized, relationship based, “expensive” service business. The culture you have the opportunity
to provide for yourself as an independent business person and dedicated team members, when done well, is tremendously rewarding
– Often a dentist is faced with making tough decisions that may be easily determined and implemented in “typical
business arena.” - Resolving issues and challenges a practice owners incur do not come naturally to 85% of dentists
“personality styles.”
HOW SPECIAL ARE YOU?
– VERY! Research continues to support personalities attracted to being a dentist are perfectionist, analytical,
deliberate in their decision making, detail oriented and come with very high expectations of self. These qualities are generally
emitted to their team and family members. When a dentist work is criticized (not perfect) or when they are challenged by staff
that may not be 'exceeding the employer’s expectations' the dentist's personality is drawn to becoming passive. NEGATIVE
STRESS is always exacerbated by becoming what appears to others as indecisive.
WHO WILL YOU WORK WITH?? PHYLLIS!! JUST PHYLLIS!!
Phyllis's
hands on approach provide personal, practical support necessary to plan and see desired change through to completion. Phyllis's
"associates" are a 30 year experienced and personally trained RDA professional, and a team of part time specialists
who take care of "life chores" so Phyllis can devote as much time as necessary to supporting you and
maintaining balance in her life. – When Phyllis is with you . . .She is with you . . . No cell phones or outside contact will distract
your in office consultation or telephone support conferences. - Phyllis weighs the goals and objectives of potential new clients very carefully. Due to
the personal nature of her service; combined with her mission, purpose and passion for “creating profitable and successful
dental practices, accepting new clients is weighed carefully. As the nature of any business is ever changing, if you are serious
about achieving the BAR AS YOU SEE IT in your practice, Phyllis invites your call to discuss the possibilities. - Please be
committed to moving toward your vision, or willing to begin creating one!
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